MistAI2.3.1 - App Store

The Mist AI app is designed to help in installing Juniper Switch(es), Wan edge routers, Mist edge, and Mist Access Point(s) for easy on-boarding.

Mist AI supports the user roles mentioned below:

. Admin role: Access to all the application features.
. Installer role: Limited access. They can only do the initial setup of devices in the Org.

Mist AI has the following features:

LOGIN
. Allows users with the admin/installer role to securely log in with their existing Mist account.
. Log in via SSO and biometric authentication.

CLAIM DEVICE
. Claim a Juniper Switch(es), Wan edge routers, Mist edge, and Mist Access Point(s) to an Org or Site using a Claim or QR code(if not already claimed via activation code).

DEVICE INVENTORY
. Fast and easy way to search devices by name, mac, or scanning a QR at the Org level.
. View list and count of devices on the Org Level.
. An efficient way to assign multiple devices to a Site.
. View device model and associate Site name.

SITE INFORMATION
. View Juniper Switch(es), Wan edge routers, Mist edge and Mist Access Point(s) in list view.
. View Access Points in map view.
. Fast and easy way to search devices by name, mac, or scanning a QR at the Site level.
. View the total number of devices on the Site.
. Device status (connected or disconnected).
. Navigate to the device detail page.

DEVICE DETAILS
. View device details such as name, mac, status (connected/disconnected), firmware version, and uptime.
. Unassign, Unclaim, or Replace devices.
. Remove the Access Point from a map. (AP only)
. Allows placement of an Access Point on a floor plan with the ability to set AP height and LED orientation.(AP only)

MIST AI APP REQUIREMENTS
. Mist Account.
. Admin/Installer role access to the deployment Org.
. Juniper Switch(es), Wan edge routers, Mist edge and Mist Access Point(s)

USER MANUAL
. https://www.mist.com/documentation/mist-ai-mobile-app/

Version History Minor Bug fixes and Improvements. 2.3.1 Sep 9 Global login now available on the Mist AI app. If you have a global Mist account, you can now sign in to the mobile app once and access your organizations across regional clouds — no more switching accounts per region 2.3.0 Aug 25 Minor Bug fixes and Improvements. 2.2.0 Jul 27 Improvements and Minor bug fixes. 2.1(2) Jul 1 Minor Bug fixes and Improvements. 2.0.4 Mar 3 Minor Bug fixes and Improvements. 2.0.3 Feb 18 Minor bug fixes and Improvements. 2.0.2 Jan 15 Added support for addition clouds and enhanced the password policy requirements 2.0.1 11/04/2025 Introducing the Virtual Chassis on the mobile app:
You can now create and modify Virtual Chassis (VC) directly from the Mist AI iOS app—making network setup faster, easier, and more reliable.
New Capabilities:
Create VC stacks for supported EX switches without VC ports.
Modify existing VC configurations for switches with VC ports (excluding mixed-mode VCs).
Streamlined workflows for assigning roles, upgrading firmware, and configuring stack order. 2.0.0 10/14/2025 This update introduces support for the Org Admin role and changes related to the Network Admin role permissions on the Mist Portal, along will some minor bug fixes.
Based on your assigned in the Mist Portal, you might notice some changes - or no changes at all - on the mobile app.
Here are few key updates:

Existing Network Admins (All Sites) are now elevated to the new "Org Admin" role on the Mist Portal and will continue to have full access to the mobile app
Existing Network Admin (Site/Site Group) users will have view-only access to the site inventory and would be able to perform site-level actions.
Newly created Network Admin users will have view-only access to site inventory based on their privilege settings.
For more detailed information, please refer to the "https://www.juniper.net/documentation/us/en/software/mist/product-updates/2025/may-29th-2025-updates.html#May29th2025ReleaseNotes-EnhancementstoNetworkAdminuserrole" 1.9.8 08/28/2025 Minor Bug Fixes and Improvements. 1.9.7 07/08/2025 Minor Bug Fixes and improvements. 1.9.6 04/24/2025 Minor Bug Fixes. 1.9.5 01/21/2025 Minor Bug Fixes
SSO Fixes 1.9.4 11/12/2024 Minor Bug Fixes 1.9.3 07/23/2024 Support for WAN Edge photos. 1.9.2 06/27/2024 - Added Support for AWS Canary and GCP UK environments
- Minor Bug Fixes 1.9.1 03/25/2024 - Minor Bug Fixes 1.9.0 02/14/2024 - Minor Bug Fixes 1.8.9 01/17/2024 - Added Connected Switch LLDP and Port ID information for Access Points
- Added Support for Australia
- Minor Bug Fixes 1.8.8 10/19/2023 Support for photos and notes for Mist Edge devices. 1.8.7 10/04/2023 minor bug fixes 1.8.6 09/11/2023 - WAN Edge Support for Installer Role
- Flash control for Scanning QR Claim Code
- Minor bug Fixes 1.8.5 09/05/2023 Minor bug fixes. 1.8.4 06/12/2023 - Simplified login flow
- Minor bug fixes 1.8.3 05/08/2023